The quality of your mydesk experience is defined by the latency of the network connection.
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You may see delays in mouse movements and keystrokes.
There are two types of smart card readers provided by credit suisse please check and confirm which of the two you have before following the correct set of instructions outlined below.
With poor ping results you may experience slow responsiveness between your home machine and credit suisse idesktop i e.
If you have already gone through these set up steps on this computer please.
Please ensure you access mydesk from the list of supported operating systems.
You are required to enroll your device and install mydesk shield.
Windows 10 8 1 8 not rt and 7 mydesk is not currently compatible with windows 8 rt used by the microsoft surface rt tablet or windows 8 phone edition due to lack of vendor support.
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Supported windows operating systems.
Small foldable usb smart card reader scm 3500.
Ping relates to network latency.
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