Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
Cox cable mini box not working.
Your mini box remote not only controls your mini box it can also be programmed to control your tv.
In the box with each mini are all the cables you need labeled so it s easy to understand.
Press and hold until the tv turns off then release.
On the cox cable receiver press the power button.
Live tv cannot display during the channel scan.
By default the cox mini box automatically runs channel scans during the activation process.
The user id and password for the account.
If you are missing channels or have upgraded or downgraded your service use the following steps to run a channel scan.
Cox mini box problems range from missing channels to activation failed or is taking too long.
0 stephaniea over 4 years ago.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Hi shawntemple is the cable straight from the wall to the mini box or is there a splitter.
Batteries are low dead or inserted incorrectly.
Remote will not change channels or turn on the tv.
If your tv does not turn off or if the mini box is not working with your tv follow these.
Turn on your tv.
The service address and cox pin or the last four of the account holder s social security number ssn.
Press and hold until blinks twice then release.
Our mini box completely stopped working today.
If the box turns on or off then install new batteries in the remote and try again.
The following procedure will walk you through changing settings on both the cox mini box and cox remote control.
If you are not ready to activate or having issues visit self install support for additional resources.
Completing these steps will force the mini box and remote control to allow your tv to control the volume level of your service.
Hooray for cox minibox.
The account number and cox pin or the last four of the account holder s ssn.
Verify the batteries are inserted in the correct direction.
The dvr in the living room still works but not the mini box in the bedroom.